Month: June 2009

June/July 2009 – Debt Collectors: bad cop, good cop

Debt collectors: bad cop, good cop all in one JAMES FUSSELL McClatchey Newspapers KANSAS CITY, MO. There’s a sign in Jim Coy’s otherwise bland office that reads: “God’s last name is not damn.” People come in and they’re upset, and they use profanities,” Coy said. “So we decided to put the sign up.” Debt collection…

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